Airside Retail


Role Objective
To maximise sales, provide the highest levels of customer service, be responsible for the security of stock and cash and to ensure that the shops are strongly merchandised.


Driving Sales

Approaches and engages customers
Link sell, substitute sell, cross sell
Highlights Price Promise and Shop & Collect
Knowledge of Store sales targets( daily, weekly )
Full commitment and participation in all promotional activities to include voucher handouts.


Cash Handling

Full adherence to retail sales transaction and cash handling procedure
Accuracy and attention to detail in cash and card and handling
Accurately records details of purchases or transactions
Verifies the accuracy of calculations
Verifies signatures are correct
Accountability for cash
Cash reconciliation at end of shift



Stocks out shelves in a neat and effective manner
Ensures stock and shelving is clean prior to display
Moves light stocks from sub-stores to sales floor
Knowledge of location of stock and sourcing of same
Awareness of the need to maintain required stock levels and ensures effective stock rotation in order to prevent out of date stock.
Knowledge and application of Merchandising Standards within your Store


Retail Product Knowledge

Attending required Product Knowledge Training
Drives personal learning on products in store
Provides feedback to team members and managers regarding product interest (out of stock, customer requests.)


Customer Service

Smiles and engages all customers
Provides a professional, attentive and speedy service
Provides customers with retail and airport information as required
Reflects the DAA/Retail Policy on grooming and uniform standards
Demonstrates a total commitment to addressing customer needs


Security of Cash & Stock

Strict adherence to all retail cash, stock and customs procedures
Pro-active in bringing attention to passenger movements/behaviour and/or shop/stock layout that may lead to stock variances


Visual Merchandising

Adhere to Merchandising Guidelines for each house/supplier
Adherence to Shop Cleaning Programme
Accurate pricing of products.

Rate:  €11.97 per hour

Location: Cork